Airless Pump Bottle
FAQ
Product Selection
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Q: What packaging products do you mainly supply?
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Q: What can airless bottles and cream jars hold? Which materials are unsuitable for filling?
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Q: What material options are available for your packaging? Do you offer cosmetic‑grade materials?
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Q: Available volumes for each item? Can bottles and accessories be freely combined?
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Q: Do you keep stock?
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Q: What surface customization processes are available?
A: We support screen printing, hot stamping, spraying, matte finishing, UV coating, color‑matched injection molding and other processes. Available processes vary for different products.
Q: Can you develop new molds? Is it possible to modify existing molds?
A: New mold development is available. Partial modifications to existing molds (such as adjusting height, neck structure, etc.) can be evaluated, though some structures cannot be altered. Please contact our sales team for quotations on mold costs and lead‑time.
Q: Can you develop products based on customer drawings / 3D files? What file formats are required?
A: ODM development based on customer drawings and 3D models is supported. STEP / IGES files are preferred.
Q: Do you follow Pantone color codes for custom colors? What is your color tolerance standard?
A: Colors are referenced to Pantone codes. Reasonable color deviation may occur due to raw materials and injection‑molding processes. Please consult our sales team to confirm color numbers.
Q: Can you provide samples? How do I apply for samples?
A: Samples are available. You may apply for samples via our website inquiry form or by email.
Q: How are sample fees and shipping costs handled? Can the sample fee be deducted after placing a bulk order?
A: Free samples are provided. Shipping cost is based on actual logistics quotation. For custom‑finished samples, sampling fee and freight shall be charged. The sampling fee can be deducted upon bulk order placement.
Q: What are the lead‑times for plain samples and custom‑finished samples?
A: Plain samples can be shipped at any time. For custom samples with finishing, printing or spraying, please consult our sales team for actual lead‑time confirmation.
Q: Will there be any differences between samples and bulk‑produced goods?
A: Plain samples will be made to match bulk quality as much as possible. Samples with custom finishing are for reference only. Reasonable process deviations within industry tolerance may occur in mass production.
But must explain you how all this mistaken idea noun pleasure and praising
pain was born and will give apete account of the system and expound the actual teachings the
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MOQ&Order Delivery Time
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Q: What are the MOQs for stock orders and custom orders respectively?
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Q: What is the regular production lead‑time for bulk orders? What factors will affect the lead‑time?
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Q: Can product details or printing content be modified after order confirmation?
Q: What payment methods are supported? How are deposit and balance arranged?
A: For overseas orders, T/T and other methods are accepted. For domestic orders, 1688 platform transactions or offline deals are available. Normally, advance deposit is required and the balance shall be settled before shipment. All details shall be subject to the Proforma Invoice (PI).
Q: Does the price vary according to purchase volume?
A: Larger purchase quantities come with more favorable unit prices. Please contact our sales team for detailed quotations.
Q: What is the factory‑out packaging? Do you support neutral packaging or custom outer cartons?
A: Standard factory packaging uses ordinary industrial cartons. Neutral packaging is available. Custom outer cartons are also supported with minimum order requirements.
Q: Will you arrange the logistics forwarder or shall the customer arrange it?
A: Both options are available. Customers may appoint their own forwarder or entrust us to arrange logistics.
Q: What should I do if damaged or defective goods are received?
A: Please provide photo and video evidence within 15 days after receiving the goods. We will determine the solution according to our factory’s after‑sales standards.
Q: Are returns or exchanges allowed for custom mold‑opening and printed orders?
A: Custom‑made items (mold development, printing, spraying) are customer‑specific products. Returns and exchanges are not accepted for non‑quality‑related issues.
Quality, Testing, and Factory Inspection
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Q: What test reports can you provide?
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Q: Do you support customer factory visits or third‑party inspections?
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Q: Can you assist customers with cosmetic finished‑product filing?
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Q: Does the product meet the packaging requirements for daily chemical products exported to different countries?
Cooperative model
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Q: Are you a factory or a trading company? Can you provide OEM / ODM services?
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Q: Do you accept both domestic and overseas orders?
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Q: How can I send an inquiry?